Checking on a Child Care Provider's Regulatory Compliance History
It is important for parents to check on a provider's history to insure compliance with the New York State Day Care Regulations. Parents should use this information to discuss any concerns they may have about any complaints or violations the provider may have had.
Information regarding a registered or licensed child care program can be found by visiting the New York State Office of Children and Family Services (NYS OCFS) Facility Search website and entering a program or provider's name or the zip code and type of care. When you find the program or provider look to the right of the name and “click here for profile.” By clicking on a provider's profile link you will be able to view any regulatory compliance issues within the last 24 months. You can receive more information regarding New York State child care regulations by visiting the NYS OCFS website.
If you wish to register a complaint or check on the compliance history of any licensed child care center or licensed group family child care home, you may contact the New York State Office of Children and Family Services at 1-800-732-5207 between the hours of 9:00am - 5:00pm, Monday through Friday.
In Otsego County, information pertaining to a registered family day care provider’s or a registered school age program’s compliance history is available by calling our office at (607) 432-0061 / (866) 814-1117 between the hours of 9:00 am - 5:00 pm, Monday through Friday.
If you have a concern about a child day care provider or program, and you would like to register a complaint, we encourage you to call:
The Child Care Connection (607) 432-0061 / (866) 814-1117
or
New York State Office of Children and Family Services (800) 732-5207